Return & Refund Policy

30-Day Return Policy
We accept returns within 30 days of delivery. If 30 days have passed since you received your order, we are unable to offer a return.

Return Eligibility
To be eligible for a return, items must meet the following conditions:

• Unused and in original condition
• Returned with all original packaging
• Free from damage caused by improper use or handling

Items that do not meet these conditions may not be accepted for return.

Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Once confirmed, we will provide either:

• A replacement at no cost, or
• A full refund

We will cover all shipping costs in these cases.

Return & Exchange Process
To request a return or exchange, please contact us with your order number and reason for the request.

After your request is approved:

• We will provide a Return Label for your shipment
• You can download and print the label
• We will also provide the return address and detailed instructions

Please pack the item securely and send it back using the provided label.

Shipping Costs

• For returns due to personal reasons, return shipping costs are the responsibility of the customer
• If the item is damaged, defective, or incorrect, we will cover the return shipping cost

Restocking Fee
We do not charge any restocking fees for returns or exchanges.

Refunds
Once your returned item is received and inspected, we will notify you by email regarding the status of your refund.

If approved, the refund will be issued to your original payment method. Please allow 5 to 10 business days for the refund to appear, depending on your payment provider.

Exchanges
If you request an exchange, we will ship a replacement item after receiving and inspecting your return. The replacement will be of equal value.

Contact Information
If you have any questions or need assistance, please contact us:
Email: [email protected]
Address: 12456 Gilmore Ave, Los Angeles, CA 90066, USA
Phone: +1 (424) 230-3700